Starter
For small teams starting live chat on their website.
$29 / month$290 / year
- 3 operators
- 2 inboxes (channels)
Pricing
Simple pricing, every feature on every plan
Choose a plan by the size of your team. Live chat, Telegram, tickets, chatbot flows and reports come with every plan, and there's no limit on conversations.
Plans
Growth
For support teams answering on the website, Telegram and tickets every day.
$79 / month$790 / year
- 10 operators
- 5 inboxes (channels)
Business
For larger teams with several brands, websites or departments.
$179 / month$1,790 / year
- 25 operators
- 15 inboxes (channels)
Enterprise
For large organizations that need custom limits, guided onboarding and a security review.
Custom
- As many operators and inboxes as you need
Every plan starts with a 14-day free trial. Our team sets up your workspace, and no payment is needed to start.
Every plan includes
- Live chat widget for your website: fast, brandable and right-to-left ready, with a WordPress plugin.
- Telegram: connect your company's Telegram account or a bot and answer from the same inbox.
- Shared team inbox with skill and capacity routing, reply-collision prevention, private notes, labels, canned responses and macros.
- Tickets with priorities, due dates and SLAs: turn any conversation into a numbered ticket or create one from scratch, and work in a list or kanban board. Bulk actions, duplicate merging and auto-escalation are included too.
- Issue tracking: follow recurring problems with occurrences, CSAT and resolution time, with automatic linking, spike alerts, MTTR and recurrence rate.
- Jira integration: create a Jira issue from an issue, or link an existing one.
- Quality review (QA): scorecards, automatic sampling and feedback to agents.
- Chatbot flow builder that answers common questions, hands over to an agent or a ticket, and comes with flow analytics.
- Widget contact modes: live chat, tickets, both, or tickets outside business hours.
- A role-aware home page for every agent and admin.
- Live queue position and wait time for visitors who are waiting.
- Reports on conversations, agents, satisfaction (CSAT), SLAs and KPIs.
- Business hours and holidays, custom roles, two-factor login, IP restrictions and team security controls.
- No limit on conversations, messages or chat history.
Frequently asked questions
What counts as an operator?
Every team member who signs in to the Hodhod panel to answer customers — agents and administrators alike.
What is an inbox?
Each channel you connect is one inbox: a website chat widget, a Telegram account, a Telegram bot and so on. A company with two websites and one Telegram account uses three inboxes.
Are conversations or messages limited?
No. Every plan includes unlimited conversations, messages and chat history.
How does the free trial work?
Request a demo and our team sets up your workspace on the plan you want to try. You get 14 days with every feature, and no payment is needed to start.
Can I change plans later?
Yes. When your team or your channels grow, let us know and we update your plan's limits right away.
Is yearly billing cheaper?
Yes. A year costs the same as 10 months, so you get two months free.