Customer support software that speaks your customers' language
Hodhod brings your website chat, Telegram messages and support tickets into one simple, secure panel, so your team can answer every customer quickly and in their own language.
Why "Hodhod"?
Hodhod (هدهد) is the Persian and Arabic name of the hoopoe, the crested bird that carries messages in the old stories of the region. In the Persian poet Attar's The Conference of the Birds, the hoopoe is the guide who leads the other birds on their journey, and in older tales it is the messenger who brings news to King Solomon. A messenger bird that knows the way felt like the right name for a product whose whole job is carrying messages between businesses and their customers.
What we build
Hodhod is a live chat and customer support platform. A chat widget for your website, your company's Telegram account or bot, tickets with priorities and SLAs, chatbot flows and reports all live in one web panel, so your team works from one shared inbox instead of scattered phones and browser tabs.
What we care about
- Every language is a first-class language. The panel and the widget work fully right to left, and the widget speaks your customers' language.
- Security by default. Two-factor login, IP restrictions, custom roles and team security controls come with every plan, and sensitive secrets are encrypted at rest.
- Speed where it counts. The widget loads after your page, so it doesn't slow your site down, and waiting visitors see their place in the queue in real time.
- Honest, simple pricing. Every feature is included in every plan: you choose by team size, with no limit on conversations.
Talk to us
Want to see Hodhod with your own website and team? Request a free demo, look at the plans and pricing or get in touch. We'd love to hear from you.